How quickly do you respond to calls in Lincoln University?+
Emergency calls jump the queue — we aim to have someone stabilizing an active leak in Lincoln University the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Do you provide free, upfront pricing before starting work?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
What licensing and insurance do you carry?+
We hold an active PA contractor license and full insurance coverage, and we'll provide proof of both on request — most Lincoln University customers ask, and we expect that.
What happens if my roof is leaking right now?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first — we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Will you work directly with my insurance company?+
Yes — we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Lincoln University customers say this cuts weeks off their claim process.
How many days will a reroof take at my Lincoln University home?+
Most residential replacements in Lincoln University take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
What brands do you work with?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
Is your workmanship guaranteed?+
Every Roof Repair job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Do you do pre-listing or pre-purchase roof inspections?+
Yes, we perform pre-purchase and pre-listing inspections throughout Lincoln University with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Do you serve areas outside Lincoln University too?+
Beyond Lincoln University, our crews regularly service the surrounding Lincoln University, PA area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
